Google Search Isn’t Going Anywhere — and Here’s Why That Matters

In the era of rapid AI innovation and the growing popularity of tools like ChatGPT, one might expect Google’s dominance in search to be challenged. But the data tells a different story — one that highlights Google search for lasting consumer trust, reliable performance, and ongoing value for marketers.

According to a December 2024 survey from Pearl, conducted by Censuswide and reported by eMarketer, 57.8% of US consumers still prefer to use Google search over AI platforms like ChatGPT when they need a factual answer. That’s more than half of the population choosing Google — not out of habit, but because they trust it for real, reliable information.

Consumers Still Trust Google for Facts

The key takeaway from the survey? When accuracy matters, users turn to Google. Despite the conversational aspect and accessibility of AI platforms, people still see Google as the definitive source for factual information. This trust has been built over decades of delivering relevant, credible results — reinforced by Google’s sophisticated algorithms and its vast indexing of the web.

The fact that people still trust Google says a lot and it’s something marketers should pay attention to.

Google Search Ads Are Not Dead — They’re Essential

With so much buzz around AI, it’s easy to assume traditional digital marketing tactics like search ads are losing relevance. However, it is evident that Google search ads remain highly effective, especially because the platform is still where the majority of users go when they’re actively looking for information.

If your audience is still using Google for answers — especially fact-based or purchase-intent queries — then showing up there through paid ads and organic SEO remains a smart investment. Marketers can use this data to validate an ongoing (or even increased) focus on Google-centric strategies and campaigns.

But Don’t Ignore the Rise of AI Search

While Google continues to lead, the rise of AI tools like ChatGPT, Perplexity, and other answer engines shouldn’t be ignored. The survey chart highlights two key points: Google is still the top choice, but new search habits are forming. As AI tools grow, people are starting to mix traditional search with conversational AI — especially for things like product discovery and more detailed questions. Marketers should take note and start thinking about how to show up on these AI platforms, too.

What This Means for Your Strategy

1. Keep prioritizing Google SEO – It’s still the most trusted search engine for factual content.
2. Don’t sleep on search ads – They’re still a crucial and relevant tool for promoting your products and services.
3. Start integrating AI-aware strategies – Position your brand for visibility not just in Google, but in the growing number of AI-driven platforms.

Final Thoughts

The future of search is evolving, but that doesn’t mean one platform has to replace another. Google isn’t going anywhere, and neither are the search behaviors it’s shaped over the years. Marketers who recognize both the staying power of Google and the rise of AI will be best positioned to thrive in this shifting landscape.